Contact Us

📞 Contact Us – GlowTail™ Smart Pet Gear

Welcome to GlowTail’s Contact Us page — your gateway to outstanding customer support and all things smart pet care. Whether you're a pet parent seeking help with your GlowTail smart collar or you’re curious about how to keep your furry friend safe and stylish, our team is here to help.

🐾 We're Here to Support You

Contact us for:

  • Questions about GlowTail smart collars or features
  • Technical assistance or troubleshooting
  • Order tracking & delivery updates
  • Returns, refunds & warranty claims
  • Bulk orders or reseller partnerships

Your pet’s safety is our priority — and so is your satisfaction.

📬 Reach Out to GlowTail

📧 Email Support

  • Customer Care: support@glowtailpets.com
  • Business & Partnerships: support@glowtailpets.com

⏱️ We typically respond within 24 hours, Monday to Friday.

📱 Phone Support

Call us directly at: +971 [Your Dubai-Based Number]
Available: Monday – Friday, 9 AM – 6 PM (Gulf Standard Time)

💬 Live Chat

Please chat with us using the blue chat icon at the bottom right of any page on our website.

📍 GlowTail HQ

GlowTail Technologies FZCO
[Insert Street or Office Location]
Dubai, United Arab Emirates

📦 Note: Returns are processed only after contacting our support team.

🚚 Track Your Order

Need to check your GlowTail shipment?
👉 Track My Order

🔁 Easy Returns & Hassle-Free Support

All GlowTail products come with a 30-day satisfaction guarantee and full warranty support.
👉 Return & Refund Policy

🌐 Stay Connected

Follow us for tips, product launches, and pup-safe adventures:

❤️ Because Pets Deserve Smart Safety

GlowTail is more than just a product — it's a promise of safety, visibility, and innovation for every pet. Don't hesitate to contact us — we’re real people (and pet lovers) behind the screen.


"Contact GlowTail™ – Get help with your smart pet collar, ask about your order, or request a return. Our team is here to help. GlowTail: smart, safe, and stylish."